SIRS Guide

Serious Incident Response Scheme

SIRS requires aged care providers to identify, record, manage and report certain serious incidents to the Aged Care Quality and Safety Commission (ACQSC). As an RN, you play a key role in identifying and documenting these incidents immediately.

Priority 1
Report within 24 hours
24 hours

Must be reported to ACQSC within 24 hours of becoming aware

Priority 2
Report within 30 days
30 days

Must be reported to ACQSC within 30 days of becoming aware

What to do when an incident occurs

1

Ensure the resident is safe and provide immediate care

2

Notify your NUM / facility manager immediately

3

Document the incident in the clinical notes and incident form

4

Preserve any evidence where possible

5

The provider must notify ACQSC within the required timeframe

6

Notify the resident and/or their representative

Document everything

Use objective language. Record time, date, what you observed, who was involved, and what action was taken. Use the Doc Vault for clinical phrases.

ACQSC Hotline

1800 951 822